FAQs

What do we do ?

We specialise in just one thing - providing and supporting our resellers and partners with online backup products at realistic, affordable prices - allowing them to give their customers both outstanding value and a fantastic service.


I am an end user - can I buy directly from you ?

We supply enterprise grade products and in order to keep our service very affordable, we are only geared up to support resellers, so sorry, that's not possible.   We would be happy to put you in touch with an authorised oobu partner, who can give you the support you need on such a critical service as backup.


Does bulkVault backup MSExchange and MSSQL?

Yes, it's inbuilt into our software - so there is no need for extra dedicated Exchange/MSSQL licences.  BulkVault is the ideal single solution for most companies, it backs up MSExchange, MSSQL, Servers, Macs, Linux, Domino and much more, with 1.5 million users wordwide it is very mature and well tested.


How much will it cost to get started?

Becoming an oobu channel partner involves no investment in hardware or software, as long as your clients have enough data to meet our minmium vault requirement there is no financial risk involved.  You only stand to gain... in fact once your up and running your oobu vault will generate you monthly revenue whether you do any work or not!


Is the oobu software HIPAA compliant ?

The oobu software is compliant with the data backup and storage requirements of HIPAA, namely, it provides the following: 
i. User verification 
ii. Role based authentication 
iii. Encryption on transmitted and stored data 
iv. Informative reporting on backup status via email 
And with oobu's data centre: 
v. Offsite data storage 
vi. Hardened data storage facilities


What happens if my client's premises are burnt down?

Normally depending on the quantity of data we would courier it on a USB drive to the new location, allowing your client to be up and running in no time.